PUPPIES AND PILATES

TERMS OF SERVICE

This website and the Services are operated by Puppies & Pilates Corporation LLC, a Washington, DC limited liability company, with a principal business address at 1050 30th Street NW, Washington DC 20007, United States ("Puppies & Pilates", "we", "us", "our").

 

OVERVIEW

This website is operated by Puppies & Pilates. Throughout the site, the terms "we", "us" and "our" refer to Puppies & Pilates. Puppies & Pilates offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

 

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

 

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

•        You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

•        You must not transmit any worms or viruses or any code of a destructive nature.

•        A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

MINORS / AGE POLICY:

Minors may attend our sessions only as follows:

•        Participants under 18 must have the consent of a parent or legal guardian.

•        Participants under 15 years old must be accompanied by an adult at all times during the event.

We reserve the right to refuse entry to minors who do not meet these requirements. Additional rules may apply depending on the studio, venue, or local laws.

 

SECTION 2 - GENERAL CONDITIONS

•        We reserve the right to refuse Service to anyone for any reason at any time.

•        You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

•        You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

•        The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

CODE OF CONDUCT / SAFETY:

For the safety of participants, staff, and animals, you agree to follow all instructions given by Puppies & Pilates staff, instructors, breeders, and venue staff. We may refuse entry, remove any participant, or end participation without refund for behavior we deem unsafe, disruptive, intoxicated, abusive, or non-compliant with safety rules.

 

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

 

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

•        Prices for our products are subject to change without notice.

•        We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

•        We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

SECTION 5 - PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

 

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.

 

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

BREED ANNOUNCEMENTS / CHANGES:

Puppy breeds are announced in advance when possible, but are not guaranteed and may change at the last minute due to animal welfare, health, logistics, or breeder constraints. A breed change does not entitle you to a refund.

 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

CHARGEBACKS / PAYMENT DISPUTES:

Filing a chargeback or payment dispute without valid contractual grounds may constitute a material breach of these Terms. We reserve the right to:

•        Suspend or cancel access to Services,

•        Ban future purchases,

•        Recover costs associated with the dispute (including chargeback fees and reasonable administrative costs) where permitted by law.

 

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

 

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

 

We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

 

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and Services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.

 

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.

 

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

 

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

 

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

 

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

 

In no case shall Puppies & Pilates Corporation LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

ASSUMPTION OF RISK; EVENT PARTICIPATION; ANIMALS:

By purchasing a ticket, booking a session, attending any Puppies & Pilates event, or entering any venue where the event takes place, you acknowledge and agree that participation in pilates sessions involving live puppies carries inherent risks, including but not limited to: scratches, bites, allergic reactions, slips, falls, collisions, animal unpredictability, injury caused by other participants, and property damage. You voluntarily assume all risks, known and unknown, associated with participation.

 

To the fullest extent permitted by applicable law, you release and hold harmless Puppies & Pilates Corporation LLC, its owners, officers, employees, contractors, partners, instructors, studios/venues, breeders, handlers, suppliers, and affiliates from any and all claims, liabilities, damages, injuries, losses, or expenses arising out of or related to your participation, including claims based on ordinary negligence. This release does not apply to gross negligence or willful misconduct where prohibited by law.

 

HEALTH & FITNESS ACKNOWLEDGMENT:

You acknowledge that pilates and physical activity involve risk of injury and that you are participating voluntarily. You represent that you are physically able to participate and have no medical condition that would make participation unsafe. If you have any concerns (including allergies, asthma, or phobias), you must consult a qualified medical professional before attending and notify staff on arrival.

 

SAFETY RULES & REMOVAL:

You agree to follow all instructions given by staff, instructors, breeders/handlers, and venue staff. Puppies & Pilates may refuse entry, remove any participant, or end participation without refund if, in our sole judgment, a participant's behavior is unsafe, disruptive, intoxicated, abusive, or otherwise non-compliant with rules designed to protect people and animals.

 

DAMAGE TO PROPERTY:

You are responsible for any damage you cause to the venue, studio, equipment, or property (including damage caused by your minor dependents). Puppies & Pilates may charge your payment method on file or seek reimbursement for repair/replacement costs where permitted by law.

 

LIMITATION OF DAMAGES:

To the maximum extent permitted by applicable law, Puppies & Pilates' total liability for any claim arising out of or relating to the Services or an event shall not exceed the amount paid by you for the specific session giving rise to the claim.

 

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Puppies & Pilates and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

EVENT-SPECIFIC INDEMNITY:

You agree to indemnify and hold harmless Puppies & Pilates Corporation LLC, its affiliates, staff, contractors, breeders/handlers, instructors, and venues from any claims, liabilities, damages, or expenses arising from (i) your conduct at an event, (ii) your violation of safety rules, or (iii) your minor dependent's conduct, to the fullest extent permitted by law.

 

SECTION 15 - COMPANY DOCUMENTATION AND VERIFICATION

For reasons of business confidentiality and competition, we do not publicly share internal company documents (such as permits, licences, or registrations) directly on our website or provide them to anonymous individuals or unverified third parties. Customers or partners who wish to verify our legitimacy are welcome to look up available public records through official channels. We reserve the right to require proper identification and a formal request before sharing any sensitive company-related information.

 

SECTION 16 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

SECTION 17 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

 

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

 

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

SECTION 18 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

 

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

 

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

SECTION 19 - MEMBERSHIP - SUBSCRIPTION COMMITMENT AND DURATION

The Client subscribes to a fixed-term membership of 2 months, starting from the subscription date. This subscription constitutes a firm and binding commitment.

 

For subscriptions with a fixed-term commitment, the Client agrees to pay all monthly installments due, even if they decide to stop attending classes or using the services provided.

 

Early termination of the subscription will not be accepted before the end of the 2-month commitment period, except in exceptional cases and subject to supporting documentation (e.g., relocation abroad, serious medical reasons), at the sole discretion of Puppies & Pilates.

 

Any refund requests or payment disputes filed with the payment platform or the Client's bank, without legitimate grounds and after contractual commitment, may result in the immediate suspension of access to the services and additional fees corresponding to bank charges or administrative costs incurred by the dispute.

 

By subscribing, the Client acknowledges having read and accepted this clause by ticking the corresponding checkbox.

 

CANCELLATION NOTICE REQUIREMENT:

Following the 2-month commitment period, the Client must provide a minimum of 30 days' written notice to cancel their membership. Cancellation requests submitted with less than 30 days' notice will result in one final billing cycle charge before the membership is terminated.

 

AUTO-RENEWAL; BILLING AUTHORIZATION:

At the end of the 2-month commitment period, your membership will automatically renew on a month-to-month basis until canceled in accordance with the notice requirements above. By subscribing, you authorize Puppies & Pilates to charge the payment method on file for recurring membership fees, applicable taxes, and any amounts due under these Terms.

 

FAILED PAYMENTS:

If a payment fails, we may retry processing, suspend benefits, and/or cancel the membership in our sole discretion. You remain responsible for all amounts due.

 

COMPLIANCE WITH LOCAL SUBSCRIPTION LAWS:

If you reside in a jurisdiction with specific requirements for subscription disclosures, renewals, or cancellation rights, those mandatory provisions will apply to the extent required by law.

 

SECTION 20 - DISPUTE RESOLUTION; BINDING ARBITRATION; CLASS ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Any dispute, claim, or controversy arising out of or relating to these Terms, the Service, your purchase, or participation in any event (collectively, "Dispute") shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except as stated below.

 

•        Location: Delaware (or remote/virtual arbitration where permitted).

•        Individual Basis Only: You and Puppies & Pilates agree that arbitration will be conducted only on an individual basis and not in a class, collective, consolidated, or representative action.

•        Waiver of Jury Trial: You waive the right to a jury trial.

•        Injunctive Relief: Either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent misuse of intellectual property or unauthorized access to the Service.

 

If any portion of this arbitration provision is found unenforceable, the remaining portions will remain in effect to the fullest extent permitted by law, and the class action waiver will remain in effect to the maximum extent permitted.

 

SECTION 21 - GOVERNING LAW; VENUE; LOCAL CONSUMER RIGHTS

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Delaware, United States, without regard to conflict of law rules.

 

To the extent arbitration is not permitted by law for a particular claim, you agree that such claim shall be brought exclusively in the state or federal courts located in Washington, DC, and you consent to personal jurisdiction there.

 

Local consumer protection laws may still apply. If you reside in (or purchase Services from) a jurisdiction that provides mandatory consumer rights that cannot be waived by contract, those mandatory provisions will apply to the extent required by law.

 

SECTION 22 - POLICIES & RESCHEDULING

Given the pop-up nature of our events, all ticket sales are final and non-refundable.

 

 

RESCHEDULING:

From time to time, classes may be canceled due to scheduling, operational, or unforeseen circumstances. In the event a class is canceled, your ticket will be rescheduled to a future class date and time of the customer’s choice, subject to availability.

 

SECTION 23 - FORCE MAJEURE

Puppies & Pilates shall not be liable for any failure or delay in performance resulting from events beyond its reasonable control, including but not limited to animal health concerns, breeder cancellations, studio/venue issues, instructor cancellations, weather events, government restrictions, public health emergencies, transportation delays, acts of God, labor disputes, utility failures, or internet/platform outages.

 

In such cases, Puppies & Pilates reserves the right to reschedule sessions, substitute services (including puppy breed changes), or provide credits at its sole discretion to the extent permitted by law.

 

SECTION 24 - PHOTOS, VIDEOS, AND MEDIA RELEASE

By attending any event, you acknowledge that photos and videos may be taken. Unless prohibited by law, you grant Puppies & Pilates Corporation LLC a perpetual, worldwide, royalty-free license to use your image, likeness, voice, and appearance captured at an event for promotional, marketing, social media, and advertising purposes, in any media now known or later developed, without compensation.

 

If you do not wish to be filmed or photographed, you must notify staff before the session begins. We will make reasonable efforts to accommodate, but cannot guarantee you will not appear incidentally in group footage.

 

SECTION 25 - MANDATORY EVENT WAIVER

All participants must complete and sign a separate Liability Waiver & Participation Agreement upon arrival at the studio prior to participating in any session.

 

If a participant refuses or fails to sign the waiver, entry will be denied and no refund will be provided.

 

The executed waiver is incorporated into these Terms by reference and forms an integral part of the agreement between you and Puppies & Pilates.

 

MINORS & WAIVER:

A parent or legal guardian must sign the waiver for any participant under 18. Participants under 15 must be accompanied by an adult throughout the event.

 

SECTION 26 - INSURANCE DISCLOSURE

Puppies & Pilates may maintain insurance coverage; however, the existence of insurance does not alter the releases, limitations, or participant obligations in these Terms.

 

SECTION 27 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

SECTION 28 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@puppies-pilates.com